Toriel is somehow not surprised this little ghost seems to know Frisk. Everyone knows her child in some regard. "Yes, Frisk has returned, though they're suffering from this glass business." She wonders if the medical staff can fix that, can really fix anything done to those on board.

"These things do take time. Even if it can be frustrating, we must be patient." She states softly back, wondering if this was how Sans felt when she collapsed. Be it a much worse situation.